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Privacy Policy

Last Updated: February 13, 2026

This Privacy Policy describes how AI2OBJ platform (hereinafter referred to as "we" or "this platform") collects, uses, stores, and protects your personal information when you use our services, as well as your privacy rights. We take your privacy protection very seriously. Please read this Privacy Policy carefully.

By using our services, you agree to this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our services.

I. Information We Collect

1.1 Information You Provide

When using this service, you may need to provide the following information:

  • Account Information：Username, email address, password, phone number, etc.
  • Profile Information：Avatar, nickname, bio, etc. (optional)
  • Payment Information：Payment methods, billing address, etc. (for processing payments)
  • Generated Content：Text prompts, reference images, generated videos, etc. that you upload

1.2 Automatically Collected Information

When you use this service, we may automatically collect the following information:

  • Device Information：Device type, operating system, browser type and version, device identifiers, etc.
  • Usage Data：Access time, pages visited, features used, operation records, etc.
  • Network Information：IP address, network type, network operator, etc.
  • Log Information：Error logs, performance data, etc.

1.3 Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Maintain your login status
  • Remember your preferences (such as language, theme, etc.)
  • Analyze service usage to improve service quality
  • Provide personalized experience

You can refuse cookies through browser settings, but this may affect the use of some features.

II. Purpose of Information Use

We collect and use your information for the following purposes:

  • Provide Services：Process your video generation requests, manage your account and works, etc.
  • Improve Services：Analyze usage, optimize service performance and user experience
  • Account Management：Verify identity, process payments, send notifications, etc.
  • Security：Detect and prevent fraud, abuse, security threats, etc.
  • Customer Support：Respond to your inquiries, handle complaints and feedback, etc.
  • Legal Compliance：Comply with legal requirements, cooperate with law enforcement investigations, etc.

III. Information Sharing and Disclosure

3.1 We Do Not Sell Your Personal Information

We do not sell, rent, or otherwise trade your personal information to third parties.

3.2 Service Providers

We may share information with the following types of service providers:

  • Cloud Service Providers：For data storage and processing
  • Payment Service Providers：For processing payment transactions
  • Analytics Service Providers：For analyzing service usage
  • Customer Support Service Providers：For providing customer support

These service providers can only use the information to provide services to us and not for other purposes.

3.3 Legal Requirements

We may disclose your information in the following circumstances:

  • Comply with laws, regulations, court orders, or government requirements
  • Protect our rights, property, or safety
  • Prevent or investigate possible illegal activities
  • Protect the safety of users or the public

3.4 Business Transfer

If a merger, acquisition, or asset transfer occurs, your information may be transferred. We will notify you before the transfer.

IV. Information Storage and Security

4.1 Storage Location

Your information may be stored on servers located within or outside the People's Republic of China. We will take appropriate measures to ensure the security of the information.

4.2 Storage Period

We only retain your information for the necessary period:

  • Account information: During your account's existence and for a period after cancellation
  • Generated content: Retained according to your settings or legal requirements
  • Usage data: Usually retained for a shorter period for analysis and service improvement

4.3 Security Measures

We take the following security measures to protect your information:

  • Encrypted transmission and storage
  • Access control and authentication
  • Regular security audits and vulnerability scans
  • Employee training and confidentiality agreements

Please note that no security measure is 100% secure. We cannot guarantee absolute security of information.

V. Your Rights

According to applicable laws and regulations, you have the following rights:

  • Right of Access：View your personal information held by us
  • Right of Rectification：Correct inaccurate or incomplete information
  • Right of Erasure：Request deletion of your personal information (except where required by law)
  • Right to Withdraw Consent：Withdraw your consent to information processing
  • Right to Data Portability：Obtain a copy of your personal information
  • Right to Object：Object to certain information processing activities

To exercise the above rights, please contact us through the contact information at the end of this Privacy Policy.

VI. Minor Protection

This service is primarily intended for users over 18 years of age. If you are under 18, please use this service with the consent and guidance of your guardian.

If we discover that we have collected personal information from users under 18 without guardian consent, we will delete the relevant information as soon as possible.

VII. Third-Party Links

This service may contain links to third-party websites. We are not responsible for the privacy practices of these third-party websites. When visiting these websites, please review their privacy policies.

VIII. Privacy Policy Changes

We may update this Privacy Policy from time to time. Significant changes will be notified to you at least 30 days before they take effect. Continued use of the service indicates your acceptance of the updated Privacy Policy.

We will update the "Last Updated" date at the top of this page and notify you of important changes via email or in-app notifications.

IX. Contact Us

If you have any questions, comments, or complaints about this Privacy Policy, please contact us through the following methods:

  • Email: support@soramv.com
  • Customer Service Hours: Weekdays 9:00-18:00

We will respond to your request within a reasonable time.